Privacy Policy

When you contact us, request a quote, submit a form, or otherwise interact with our Site, you may voluntarily provide information such as your name, email address, phone number, company name, and details about your inquiry. We only collect information you choose to share.

When you visit our Site, we automatically collect non-personally-identifiable usage data to understand how visitors interact with our pages and to improve our services. This data is collected by a self-hosted, privacy-focused analytics system. We do not use Google Analytics, Facebook Pixel, or any third-party tracking services.

What we collect:

• Page activity: Pages visited, page titles, time spent on each page, and navigation paths within our Site.
• Referral information: How you arrived at our Site (e.g., search engine, social media, direct visit) and any UTM campaign parameters in the URL.
• Device information: Screen and viewport dimensions, browser type and version, operating system, and device category. This is derived from your browser's standard request headers and is not used to uniquely identify you.
• Approximate location: Country, region, and city derived from your IP address using a local geographic database. Your IP address is processed on our servers solely for this lookup and is never stored, logged, or transmitted to any third party.
• Performance metrics: Standard web performance measurements to ensure our Site works well for all visitors.
• Interaction data: Click positions and the general type of element clicked, scroll depth, and whether clicks resulted in navigation. We do not capture screenshots, record your screen, or track mouse movements.
• Form interaction metadata: Structural information about form interactions — which fields you focused on, time spent per field, and whether the form was submitted or abandoned. We never capture what you type into form fields.

What we do NOT collect:

• We do not use cookies for analytics.
• We do not collect, store, or process your IP address beyond momentary geographic lookup.
• We do not track you across different websites.
• We do not capture form input values, passwords, or any text you type.
• We do not use browser fingerprinting or any persistent tracking technology.
• We do not build user profiles, serve targeted advertising, or sell any data.

Our analytics system honors your browser's Do Not Track (DNT) signal. If DNT is enabled, no analytics data will be collected during your visit.

• To provide and improve our services: Respond to your inquiries, process your requests, and fulfill our obligations.
• To improve our Site: Understand how visitors navigate our pages, identify usability issues, and optimize performance.
• To communicate with you: Send responses to your inquiries and, with your consent, provide updates about our services.
• To ensure security: Detect and prevent abuse, fraud, or technical issues.

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers: We use a limited number of service providers to operate our Site and business. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• Analytics data is retained in aggregate form for up to 2 years, after which it is automatically deleted.
• Contact form submissions are retained for as long as necessary to fulfill the purpose for which they were collected.

We take reasonable technical and organizational measures to protect the information we collect. Our analytics infrastructure is self-hosted on private servers. All data transmission uses HTTPS encryption.

Depending on your location, you may have the right to access, correct, delete, object to processing of, or request a portable copy of your personal information. Since our analytics data is anonymous, these rights apply primarily to information you have voluntarily provided.

To exercise any of these rights, contact us at service@datacenterservicegroup.com.

If you are a California resident, you have the right to know what personal information we collect and how it is used, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes take effect upon posting with a revised "Last updated" date.

If you have any questions about this Privacy Policy, contact us at:

Data Center Service Group, LLC
23475 Rock Haven Way, Suite #110, Sterling, VA 20166
Email: service@datacenterservicegroup.com
Phone: (888) 725-1115